Accessibility Statement

Hotel Sonnschupfer GmbH is committed to making its website www.sonnschupfer.at compliant with the Federal Act on Accessibility to Websites and Mobile Applications (Web Accessibility Act – WZG) BGBl. I. No. 59/2019 as amended and the Federal Disability Equality Act (BGStG) accessible.

This accessibility statement applies to www.sonnschupfer.at.

Accessibility is more than a given for us – it is close to our hearts. We want our website to be usable by everyone without any issues, and we are diligently working to ensure this. Therefore, we are doing everything we can to implement the necessary adjustments as effectively as possible and are continuously striving to integrate new contents in an accessible manner.

Our goal is to enable all website users – regardless of their individual needs – unrestricted access to our digital offerings.

This website complies with the conformity level AA of the “Guidelines for Accessible Web Content – WCAG 2.1” and is generally compliant with the applicable European Standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council.

We have already implemented the following measures to improve accessibility:

Responsive Web Design: Our website is optimized for various devices (smartphone, tablet, desktop computer) due to responsive web design. The content elements are automatically optimized for best readability and adjusted for the respective display size. Additionally, sufficient contrast has been considered in the design.

Keyboard operation: The main menu can be operated using the keyboard (Tab key, arrow keys). Interactive elements are accessible and usable via keyboard.

Structuring and Semantics

• All pages have meaningful page titles
• The language of the page is declared in the markup
• The HTML markup used is standards-compliant
• Headings are hierarchically structured
• Links have meaningful labels

Accessibility for assistive technologies

• Alternative texts for informative images
• Sufficient color contrast
• Support for screen readers

The contents listed below are not accessible for the following reasons:

• Incompatibility with accessibility regulations
  Texts and comprehensibility: We strive to write our texts largely without abbreviations and foreign words and avoid cumbersome sentence constructions. Should a text be unclear, we ask for feedback.
  Contrast issues: Isolated contrast issues mainly concern: cookie banners that are placed over existing content and external content from third parties
  Multimedia content:  Not all videos have subtitles or audio descriptions. 
  PDF documents: Older PDF documents may not be fully accessible.
• Disproportionate burden
  Third-party content: Our website partially uses content and services from third parties (e.g. online booking systems). For these contents, no complete statement can be made regarding compliance with accessibility regulations, as they are outside our control.
  Legacy content: A subsequent complete adaptation of all existing content, especially older PDF documents and multimedia content, would represent a disproportionate burden.
• Alternative contact options are available:
  E-mail: info@sonnschupfer.at
  Phone: +43 3687 23413

We strive to implement the accessibility of this website as best as possible within the framework of technical possibilities and legal requirements. Complete accessibility cannot be guaranteed, especially with complex or dynamic content, as well as the integration of external tools (e.g., booking systems, widgets, forms).

According to Art. 5 of Directive (EU) 2016/2102 and § 15 Abs. 2 WZG, certain requirements may be deviated from if their implementation involves an unreasonable amount of effort. The legitimate economic interests of the website operator must also be taken into account.

We continuously review and improve accessibility, but we cannot provide a legally binding guarantee for a completely accessible implementation of all contents.

Hotel Sonnschupfer GmbH places great importance on the continuous improvement of accessibility. The offers and services on this website are continuously improved, exchanged, and expanded. We are particularly concerned with usability and accessibility.

If you notice barriers that hinder your use of our website – problems that are not described in this statement, or deficiencies regarding compliance with accessibility requirements – we kindly ask you to inform us:

Hotel Sonnschupfer ****
Family Gerhardter
Obere Klaus 48
8970 Schladming
Telephone +43 3687 23413
E-Mail info@sonnschupfer.at

We will review your request and inform you of the result as well as the measures taken or intended within 3 months. Please describe the problem and provide the URL(s) of the affected subpage(s) of our website.

If you receive unsatisfactory answers from the contact options mentioned above, you can submit a complaint to the complaints office of the Austrian Research Promotion Agency with limited liability (FFG). The FFG accepts complaints electronically via the contact form of the complaints office.

To the complaint form of the FFG

https://www.digitalbarrierefrei.at/de/beschwerdestelle/kontaktformular-beschwerdestelle

The complaints are reviewed by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, particularly deficiencies in adhering to accessibility requirements, by the federal government or a corresponding institution.

If the complaint is justified, the FFG is to issue recommendations for action and propose measures to eliminate the identified deficiencies to the federal government or the affected legal entities.

With the enforcement of the Accessibility Act (BaFG) on June 28, 2025, those affected by violations of accessibility requirements can turn to the Social Ministry Service as the market monitoring authority.

This declaration was created on 01.04.2026.

External evaluation: The declaration was based on an evaluation by the agency Algo GmbH.

This declaration was last checked on 01.04.2026.